Frequently Asked Questions

Our product is a collaborative project management platform designed to help teams organize work, track progress, and communicate effectively. It combines task management, file sharing, team messaging, and reporting in one intuitive interface.

Key features include real-time collaboration, customizable workflows, integration with 50+ popular tools, and powerful analytics to help you understand team productivity.

Our platform is ideal for teams of any size—from startups to enterprises—across various industries including software development, marketing, design, operations, and more.

If your team struggles with scattered tools, missed deadlines, or unclear priorities, our product can help streamline your workflow.

Yes! We offer a 14-day free trial of our Professional plan with full access to all features. No credit card required to start your trial.

We also have a free Starter plan available indefinitely for small teams (up to 5 members) with basic features.

We offer three pricing tiers:

• Starter: Free (up to 5 team members, 10 projects)
• Professional: $29/month per user (unlimited projects, advanced features)
• Enterprise: Custom pricing (dedicated support, custom integrations, SSO)

Annual billing is available with a 20% discount. View detailed pricing

Absolutely! You can upgrade or downgrade your plan at any time from your account settings.

When upgrading, you'll be charged a prorated amount for the remainder of your billing period. When downgrading, the change takes effect at the start of your next billing cycle.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal.

Enterprise customers can pay via invoice (bank transfer or check). Contact our sales team to set up invoice billing.

We offer a 30-day money-back guarantee. If you're not satisfied with our product within the first 30 days, contact us for a full refund.

After 30 days, subscriptions are non-refundable, but you can cancel anytime to prevent future charges.

Our platform works best on the latest versions of:

• Google Chrome (recommended)
• Mozilla Firefox
• Safari (macOS and iOS)
• Microsoft Edge

We recommend keeping your browser up to date for the best experience and security.

Yes! We have native mobile apps for both iOS (iPhone and iPad) and Android devices.

Download from the App Store or Google Play Store. All plans have access to mobile apps.

We integrate with 50+ popular tools including:

• Communication: Slack, Microsoft Teams, Zoom
• File Storage: Google Drive, Dropbox, Box, OneDrive
• Development: GitHub, GitLab, Bitbucket, Jira
• Calendar: Google Calendar, Outlook Calendar
• CRM: Salesforce, HubSpot

We also provide a REST API for custom integrations.

Yes! We provide import tools for popular platforms including Asana, Trello, Monday.com, and Basecamp.

You can also import data via CSV files. Our support team can help with large-scale migrations. Contact us to discuss your migration needs.

To add team members:

1. Go to Settings → Team Members
2. Click "Invite Members"
3. Enter email addresses (one per line or comma-separated)
4. Select their role (Admin, Member, or Guest)
5. Click "Send Invitations"

Team members will receive an email invitation to join your workspace.

Admins have full access including billing, team management, and all workspace settings.

Members can create and manage projects, invite guests, but cannot access billing or remove admins.

Guests have limited access to specific projects they're invited to. Great for clients or external collaborators.

To delete your account:

1. Go to Settings → Account
2. Scroll to the bottom and click "Delete Account"
3. Confirm deletion by typing your email address

Warning: This permanently deletes all your data and cannot be undone. Consider exporting your data first.

Security is our top priority. We use:

• Encryption: 256-bit SSL/TLS encryption for data in transit, AES-256 encryption for data at rest
• Infrastructure: AWS with SOC 2 Type II compliance
• Backups: Automatic daily backups with 30-day retention
• Monitoring: 24/7 security monitoring and threat detection

Read our full Security Policy for details.

Yes! We strongly recommend enabling 2FA for all accounts. We support:

• Authenticator apps (Google Authenticator, Authy, etc.)
• SMS verification
• Hardware security keys (YubiKey, etc.)

Enable 2FA in Settings → Security → Two-Factor Authentication.

Yes, we are fully GDPR compliant. We provide:

• Data portability (export your data anytime)
• Right to deletion (delete your account and data)
• Data processing agreements (DPA) for enterprise customers
• Transparent privacy practices

Read our Privacy Policy for complete details.