# Transport Operations Coordination Center (TOCC) Construction Proposal

> **Version**: V1.0
> **Date**: ____/__/__
> **Prepared by**: _________
> **Reviewed by**: _________
> **Approved by**: _________

---

## Executive Summary

### Project Positioning
The [City Name] Transport Operations Coordination Center (TOCC) program builds a city-scale integrated transport monitoring, coordinated dispatch, emergency command, and decision-support "smart mobility management platform", enabling the city's transport to be measurable, controllable, serviceable, and evaluable.

### Objectives
By [target year], achieve:
- **Data aggregation**: connect ____ transport-related agencies and ____ data categories; process ____ GB/day
- **Monitoring & alerting**: real-time city transport status; auto-alerts for congestion / incidents / anomalies (alert accuracy > ____%)
- **Coordination**: cross-agency emergency response time cut from ____ min to ____ min
- **Decision support**: automated routine reports; major-event / holiday demand forecast for decisions
- **Information service**: unified publish across ____ channels; public satisfaction > ____/100

### Investment Overview
| Item | Value |
|------|------|
| Total estimated investment | $____ million |
| Construction period | ____ months |
| Annual O&M cost | $____ million / year |
| Estimated annual benefit | $____ million / year |

---

## 1. City Profile

### 1.1 Basic Information
| Item | Detail |
|------|------|
| City name | [City Name] |
| Administrative level | [metropolis / capital / mid-size / small city] |
| Resident population | ____ million |
| Registered vehicles | ____ million |
| Urban area | ____ km² |
| Public-transport modal share | ____% |
| Daily trips | ____ million |
| GDP | $____ billion |
| Annual transport investment | $____ billion |

### 1.2 Current Pain Points
| Category | Symptom | Impact |
|----------|----------|------|
| Congestion | [e.g., peak arterial avg. speed < ____ km/h] | Longer commutes, more emissions |
| Crashes | [e.g., ____ crashes/yr, ____ fatalities] | Loss of life and property |
| Data silos | [e.g., highway, transit, public-works, police data isolated] | No whole-system view |
| Fragmented response | [e.g., emergency command split across agencies] | Low handling efficiency |
| Stale info | [e.g., info published ____ min after capture] | Poor service timeliness |
| Transit decline | [e.g., bus share falling] | Rising car dependency |
| Parking | [e.g., ____ k-space gap, ____ min avg. search time] | More non-recurrent congestion |

---

## 2. Existing Systems Inventory

### 2.1 Built Systems
| # | System | Agency | Year | Coverage | Data interface | Health (1–5) |
|:---:|----------|----------|----------|----------|:--------:|:-----------:|
| 1 | [system name] | [agency] | ____ | [desc] | [standard / none] | |
| 2 | | | | | | |
| ... | | | | | | |

### 2.2 Data-Asset Status
| Category | Content | Source agency | Volume | Frequency | Standardization | Access difficulty |
|----------|----------|----------|:--------:|:--------:|:--------:|:--------:|
| Road ops | Flow / speed / occupancy | [agency] | __/day | [freq] | [hi/med/lo] | [hi/med/lo] |
| Transit | Bus / metro / taxi ops | [agency] | __/day | | | |
| Signal control | Intersection timing + detectors | [agency] | | | | |
| Parking | Space / fee | [agency] | | | | |
| Crash / violation | Crash events / violation records | [agency] | | | | |
| Weather | Met data | [agency] | | | | |
| Map / nav | Network / POI / live traffic | [vendor] | | | | |
| Mobile signaling | Population distribution / OD | [operator] | | | | |

---

## 3. Goals and Overall Architecture

### 3.1 Vision
Build a TOCC with "one data lake, one monitoring map, one coordination platform, one information network, one-tap decision support".

### 3.2 Architecture (data-flow driven)
```
┌────────────────────────────────────────────────────────────┐
│  Layer 5  Application & Display                             │
│  ┌──────────┬──────────┬──────────┬──────────┬──────────┐  │
│  │Monitor   │Emergency  │Decision  │Info      │Coord     │  │
│  │& alert   │command    │support   │publish   │& link    │  │
│  └──────────┴──────────┴──────────┴──────────┴──────────┘  │
├────────────────────────────────────────────────────────────┤
│  Layer 4  Data Governance & AI                             │
│  ┌──────────┬──────────┬──────────┬──────────┬──────────┐  │
│  │Governance│Quality   │Security  │AI/ML     │BI        │  │
│  │Std/MDM   │monitor   │classify  │forecast  │dashboard │  │
│  │          │/clean    │/mask     │/detect   │/report   │  │
│  └──────────┴──────────┴──────────┴──────────┴──────────┘  │
├────────────────────────────────────────────────────────────┤
│  Layer 3  Data Lake / Warehouse                            │
│  ┌──────────────────────────────────────────────────────┐  │
│  │  Lakehouse: real-time lake + batch warehouse          │  │
│  │  ODS → DWD → DWS → ADS → data marts                   │  │
│  └──────────────────────────────────────────────────────┘  │
├────────────────────────────────────────────────────────────┤
│  Layer 2  Data Ingestion                                   │
│  ┌──────────┬──────────┬──────────┬──────────┬──────────┐  │
│  │IoT       │Stream    │Batch     │API       │Manual    │  │
│  │MQTT/Kafka│Flume/    │ETL       │REST/     │Web form  │  │
│  │/CoAP     │Flink CDC │          │WebService│/Excel    │  │
│  └──────────┴──────────┴──────────┴──────────┴──────────┘  │
├────────────────────────────────────────────────────────────┤
│  Layer 1  Data Sources                                     │
│  ┌──────┬──────┬──────┬──────┬──────┬──────┬──────┬──────┐│
│  │Highway│Transit│Police│Bus   │Metro │Taxi  │Park  │Road  ││
│  │agency│auth.  │traffic│group │company│company│company│auth. ││
│  ├──────┼──────┼──────┼──────┼──────┼──────┼──────┼──────┤│
│  │Public│Plan/  │Met   │Env.  │Highway│Health│Tourism│Data  ││
│  │works │land   │      │      │police │      │      │office ││
│  └──────┴──────┴──────┴──────┴──────┴──────┴──────┴──────┘│
└────────────────────────────────────────────────────────────┘
```

### 3.3 Technology Selection
| Component | Recommended | Alternative | Sourcing | Rationale |
|----------|----------|----------|:--------:|----------|
| Big-data platform | [Hadoop / Spark / Flink] | Cloud managed | Partial local | |
| Data lake | [Lakehouse] | Traditional warehouse | Partial local | |
| Message broker | Kafka / Pulsar | Redpanda | Open | |
| Time-series DB | TimescaleDB / InfluxDB | OpenTSDB | Open | |
| Graph DB | Neo4j / Neptune | JanusGraph | Open | |
| AI/ML | TensorFlow / PyTorch | Cloud AI | Open | |
| BI / viz | Tableau / Power BI / Qlik | Open-source | Open | |
| GIS engine | Esri ArcGIS / Mapbox / open-source | | Open | |
| Cloud | AWS / Azure / GCP / sovereign cloud | On-prem | Open | |

---

## 4. Subsystem Detailed Design

### 4.1 Transport Monitoring and Alerting

#### 4.1.1 Indicator System
| Dimension | L1 metric | L2 metric | Source | Refresh | Threshold |
|------|----------|----------|--------|:--------:|------|
| **Road** | Network perf. index | Congestion / avg speed / time ratio | FCD / ANPR / loop | 5 min | [t] |
| | Key corridors | TOP20 congested | same | 5 min | [t] |
| | Expressway | Mainline speed / queue | loop / video | 1 min | [t] |
| **Transit** | Bus | Speed / punctuality / load | Bus GPS / smart card | 1 min | [t] |
| | Metro | Boarding / transfer / load | AFC | 1 min | [t] |
| | Taxi / ride-hail | Online / empty / fare | Taxi GPS / platform | 1 min | [t] |
| **Intercity** | Rail | Arrive/depart / delay | Rail operator | Near-real-time | [t] |
| | Aviation | Regularity / delay | Airport A-CDM | Near-real-time | [t] |
| | Coach | Trips / pax | Coach terminal | Near-real-time | [t] |
| **Safety** | Crash | Location / type / severity | Emergency no. | Event | [t] |
| | Violation | Hotspots | ANPR / enforcement | Daily | [t] |
| **Infra** | Asset status | Signal / detector / VMS online | Asset mgmt | 5 min | <95% alert |
| **Weather** | Met | Rain / visibility / wind / temp | Met office | 10 min | [t] |
| | Env. | Air quality / noise | Env. agency | 1 h | [t] |

#### 4.1.2 Alert Framework
| Type | Rule | Level | Channel | SOP |
|----------|----------|:--------:|----------|---------|
| Congestion | Index > t or growth > t | Red/Orange/Yellow | Wall popup + SMS + app push | [SOP] |
| Incident | Detected (video AI / 112 / FCD stop) | Red/Orange | same | [SOP] |
| Asset fault | Key device offline / abnormal | Yellow | Work-order | [SOP] |
| Severe weather | Met alert + road state | Red/Or/Yellow | Multi-agency | [SOP] |
| Crowd | Hub / venue / district over t | Or/Yellow | Wall + SMS | [SOP] |
| Major event | Event calendar + forecast | Or/Yellow | Plan launch | [SOP] |

### 4.2 Integrated Emergency Command

#### 4.2.1 Command Flow
```
Event → auto-detect / manual report → auto-locate / classify
    → pull nearby video + live traffic + resources
    → plan recommendation (AI + similar history + expert KB)
    → commander decision → one-tap dispatch (signal / VMS / PA / staff)
    → full trace → archive + post-incident review
```

#### 4.2.2 Plan Management
| Plan type | Scenario | Agencies | Systems |
|----------|----------|----------|----------|
| Traffic crash | Major / chain collision | Police + EMS + Fire + Highway | Signal + VMS + 112 |
| Severe weather | Snow / rain / fog / storm | Police + Met + Public works + Emergency | Signal + VMS + speed limit |
| Major event | Concert / sport / expo | Police + Transit + Rail + Venue | Signal + transit + VMS |
| Infra fault | Bridge / tunnel / signal fault | Police + Public works + Transit + O&M | Signal + VMS |
| Public health | Pandemic lockdown / transfer | Police + Health + Transit + Community | Signal + VMS |
| Major-event security | Large public event / incident | Emergency + Transit + Police | All systems |
| Security incident | Extreme security event / hijack warning | Emergency + Transit + EMS | All systems |

#### 4.2.3 Emergency Resources
| Type | Content | Requirement |
|----------|----------|----------|
| Supplies | Cones / signs / crash cushions / de-icer / sandbags / lighting | Real-time location / qty / status / expiry |
| Vehicles | Police / fire / ambulance / tow / utility | GPS + status |
| Staff | Police / fire / EMS / highway / public works / volunteer | Shift / skill / on-site status |
| Shelter | Shelters / evacuation routes / temp sites | Capacity / availability real-time |

### 4.3 Decision Support and Analytics

#### 4.3.1 Analysis Topics
| Topic | Content | Method | Deliverable | Freq |
|----------|----------|----------|--------|:----:|
| Congestion | Spatiotemporal / cause / evolution / OD | Cluster + causal + OD | Congestion report | Wk/Mo |
| Safety | Crash distribution / blackspots / cause / trend | Spatial + association + forecast | Safety report | Mo/Qtr |
| Bus network | Efficiency / duplication / accessibility / flow | Network metrics + OD + access | Bus optimization | Qtr/Yr |
| Trip character | Volume / mode / purpose / spatiotemporal | Fusion + trip-chain | Mobility profile | Qtr/Yr |
| Holiday / event | Forecast + plan + review | Forecast + sim + eval | Plan + review | Event |
| Policy eval. | Restriction / pricing / fare effects | Before-after + causal + A/B | Policy report | Event |
| Transport econ. | Congestion cost / value of time / carbon cost | Transport economics | Econ. report | Semic/Yr |
| City check-up | KPI + benchmark + trend + alert | AHP + benchmark + trend | Annual check-up | Yr |

#### 4.3.2 AI-Assisted Decisions
| AI app | Function | Model | Data need | Maturity |
|--------|------|------|----------|:------:|
| Flow forecast | 15–60 min network flow | GNN + Transformer + time-series | History + weather + event | Mature |
| Congestion root-cause | Auto cause (crash / demand / signal) | Causal + cluster | Multi-source | Mature |
| Signal optimization | AI timing recommendation | RL + simulation | Detector + GPS | Mature |
| Auto-report | Daily / weekly / monthly report | LLM + template + data API | All KPI | Mature |
| NL query | Natural-language data query | LLM + NL2SQL + KG | All data | Pilot |
| Policy simulation | Restriction / pricing impact | Agent-based + 4-step | Trip + network | Emerging |

### 4.4 Information Publishing

#### 4.4.1 Channel Matrix
| Channel | Content | Frequency | Audience | Tech |
|------|------|:--------:|------|----------|
| VMS | Upcoming traffic / travel time / parking / event | Real-time (1 min) | Drivers | Per NTCIP / EN 12975 |
| Traffic radio | Live traffic / crash / control / advice | Real-time (15 min) | drivers | TTS + human |
| Mobile app | Integrated mobility info | Real-time | Public | TomTom / HERE / city app |
| Mobile web | Parking / bus / metro / bike / EV charge | Real-time | Public | Web app |
| Website / social | News / policy / notice / advice | Daily / event | Public | CMS + CRM |
| SMS | Major event / control / weather / evac | Event | Public / key firms | SMS platform |
| Short-video | Hot topics / safety / tips | Daily / weekly | Public | Short-video platform |
| Internal brief | TOCC daily / weekly / special report | Daily / weekly | City leadership / agencies | One-tap generate |

#### 4.4.2 Information Tiering and Publishing
| Tier | Type | Timeliness | Approval |
|:--------:|----------|:--------:|----------|
| Normal | Traffic / bus / parking / weather | Auto | None |
| Alert | Congestion / crowd / severe weather | System → duty supervisor | One-level |
| Event | Crash / work / control | System → supervisor → owner | Two-level |
| Emergency | Mass evac / high-level alert / major crash | Commander approval | Three-level |

### 4.5 Cross-Agency Coordination

#### 4.5.1 Agencies and Matters
| Agency | Matters | Data exchange | Joint action |
|----------|----------|----------|----------|
| Transport dept. | Bus / taxi / coach / freight / repair / training | TOCC → regulator systems | Holiday / peak travel |
| Highway police (traffic) | Signal / crash / enforcement / licensing | Signal / ANPR / crash / violation | Event security / congestion |
| Police | Public security / major-event security | Face / plate / persons of interest | Emergency / event security |
| Public works | Road work / pavement / illegal parking | Road / work / urban appearance | Joint enforcement |
| Emergency mgmt | Disaster / safety / fire rescue | Resources / plans / alerts | Response / drill |
| Met office | Weather / alert | Obs / forecast / alert | Severe-weather response |
| Planning / land | Land use / network / rail plan | Plan / GIS | Plan evaluation |
| Data office | Sharing / sovereign cloud / security | Data / cloud / security infra | Data foundation |
| Metro / bus group | Ops / flow / dispatch | Real-time ops / flow | Connection / evac |
| Rail / aviation | Arrive-depart / delay / capacity | Timetable | Hub evac |
| Highway operator | Highway traffic / toll / ramp control | Flow / event / toll | Ramp control |

#### 4.5.2 Coordination Framework
| Mechanism | Content | Freq |
|------|------|:----:|
| TOCC joint committee | City leadership + agency heads, major matters | Quarterly |
| Topic coordination | Specific issue (bottleneck / event) | On demand |
| Day / night duty | Agency staff co-located duty | Daily |
| Joint drill | Tabletop + live | Semi-annual |
| Data-sharing agreement | Agencies sign MoU / DPA | One-time |

### 4.6 Data Sharing and Open Platform

#### 4.6.1 Sharing Platform
| Function | Description |
|------|------|
| Data catalog | Publish TOCC shareable assets (name / type / freq / schema / access) |
| API gateway | Unified API mgmt / auth / throttle / monitor / billing |
| Request & approval | Online apply → approve → authorize → use → revoke |
| Data sandbox | Safe environment with masked data for external analysis |
| Share log | Record all sharing (who / when / what) for audit |

#### 4.6.2 Openness Tiers
| Tier | Definition | Example | Method |
|:----:|------|----------|----------|
| Unconditional | Publicly openable | Bus routes / stops / timetable / public parking / network | Open API / download |
| Conditional | Available under agreement | Live traffic / index / events / flow | API + auth |
| Restricted | Shared among public agencies | ANPR / crash / masked smart-card / OD | Gov data platform |
| Not open | Critical-infra / personal / commercial secrets | Raw ANPR / PII / secure escorts | Not open |

### 4.7 Video Wall and Visualization

#### 4.7.1 Wall Design
| Zone | Content | Tech |
|------|------|------|
| Main (center) | City transport overview: GIS + live congestion / crash / work / asset / vehicle / transit overlay | Hi-res LED/LCD video wall |
| Left | KPI cards: index / speed / crashes / bus / metro / asset online | LCD wall |
| Right | Video patrol: key junctions / corridors / hubs / toll / CBD / school | LCD wall |
| Aux | Alert list / handling progress / resources / weather / sentiment | LCD wall |
| Top ticker | Time / date / weather / major alert scroll | LED ticker |

#### 4.7.2 Visualization Scenes
| Scene | Content | Trigger |
|------|------|----------|
| Normal | City overview | Default |
| Key area | Zoom to core / congested / hub / district / school | Click / preset |
| Event | Auto switch to event vicinity | Auto |
| Command | Response panorama (event + resources + evac + CCTV) | Manual |
| Leadership | Dashboard (KPI + trend + compare + rank) | Manual / timed |

### 4.8 Mobile Command

#### 4.8.1 Mobile App Functions
| Module | Description |
|----------|----------|
| Status overview | Index / crash / asset / bus / metro / parking on mobile |
| Video | Pull city traffic video on mobile |
| Incident handling | Receive → ack → dispatch → handle → feedback → close |
| IM | Internal chat + push-to-talk + video conference |
| Command | Plan view / one-tap call / resource / directives |
| Reports | KPI / daily / weekly / monthly / trend on mobile |
| Check-in | Duty / patrol / GPS trail |

---

## 5. Data Governance

### 5.1 Governance Framework
| Domain | Content | Key action |
|--------|----------|----------|
| Standards | Transport data classification / code / naming / format | Author "XX City Transport Data Standard" |
| Quality | 6 dims (completeness / accuracy / consistency / timeliness / uniqueness / validity) | Quality dashboard + auto-fix + work-order |
| Security | Classification + masking + encryption + access + audit | Per IEC 62443 / NIS2 / GDPR |
| Architecture | Model / flow / lineage | Modeling + lineage + catalog |
| Metadata | Business / technical / operational | Metadata platform + auto-collect |
| Master data | Junction / link / line / stop / vehicle / person | MDM + data owner |
| Lifecycle | Create → store → use → archive → destroy | Per-class retention policy |

### 5.2 Data Standards
| Category | Content | Reference |
|----------|----------|----------|
| Spatial | Network / junction / link / zone coding | ISO 14825 (GDF) / ISO 19100 |
| Asset coding | Signal / detector / VMS / CCTV | [local / enterprise] |
| Transit data | Line / stop / vehicle / trip coding | Transmodel / NeTEx / GTFS |
| Exchange | Interface / format / protocol | DATEX II / CEN TS 16157 / TPEG |
| Quality | Per-item quality rule / threshold / fix | DAMA / DMBOK |

---

## 6. Existing-System Integration

### 6.1 Methods
| Method | Scenario | Implementation |
|----------|----------|----------|
| API integration | Counterparty supports standard API | RESTful / WebService / MQ |
| DB read-only | No API but has DB | Read-only account + ETL |
| File exchange | Periodic batch | SFTP + parse |
| Front-end broker | Isolation / intranet | Broker relay |
| Manual import | No / closed system | Web form / Excel import |

### 6.2 Priority
| Priority | System | Method | Duration | Dependency |
|:------:|------|----------|:--------:|----------|
| P0 | [critical list] | [method] | __ days | [approval / net / API] |
| P1 | [important] | [method] | __ days | |
| P2 | [normal] | [method] | __ days | |
| P3 | [optional] | [method] | __ days | |

---

## 7. Site and Facility Design

### 7.1 Physical Space Plan
| Zone | Area (m²) | Function | Design note |
|------|:----------:|------|------|
| Command hall | ____ | Daily monitor + command + visits | Wall + ops + command + viewer seats |
| Decision room | ____ | Major matters / expert / video conf. | Wall + VC + whiteboard |
| Press room | ____ | Briefing / media | Podium + press + live gear |
| Duty rest | ____ | Night-staff rest | Bed / sofa / bath |
| Server room | ____ | Server / storage / net / security | Standard (HVAC / fire / ground / UPS) |
| Power room | ____ | UPS + distribution | 2N / UPS ____ min |
| Comms room | ____ | Agency leased lines | Fiber patch + switch + firewall |
| Spares store | ____ | Key spares | Temp/humidity + inventory |
| Offices | ____ | Mgmt / analyst / O&M | Standard |

### 7.2 Design Principles
- Seismic: [___] intensity
- Lightning: [___] level
- Fire: gas (server) + sprinkler (office)
- Load: server ≥ ____ kg/m²
- Clear height: server / hall ≥ ____ m
- Power: dual-feed + UPS + diesel generator

---

## 8. Implementation Plan

### 8.1 Phases
| Phase | Time | Scope | Milestone / Deliverable | Investment |
|------|------|----------|---------------|:----:|
| 1 (foundation) | ____/__–__ | Site + server room + wall + network + data aggregation (P0/P1) + monitor map | Site delivered / core online | $___k |
| 2 (capability) | ____/__–__ | Emergency + decision + publish + mobile + governance + AI forecast | Business online | $___k |
| 3 (intelligent) | ____/__–__ | AI signal linkage + simulation + transport LLM + open platform + city check-up | Intelligence online | $___k |
| 4 (operations) | from ____ | Ops iteration + data ops + AI optimize + maintenance | Ops KPI met | $___k/yr |

### 8.2 Milestones
| Milestone | Time | Deliverable | Acceptance |
|--------|------|--------|----------|
| M1 Site | ____/__ | TOCC built | Meets design |
| M2 Hardware | ____/__ | Wall + net + server deployed | Powered + integrated |
| M3 Data | ____/__ | First P0 systems connected | On-time / quality |
| M4 Monitor | ____/__ | Monitor map | Meets metrics |
| M5 Emergency | ____/__ | Emergency system | Passes drill |
| M6 Platform | ____/__ | All functions online | Passes test |
| M7 Trial | ____/__–__ | Trial report | ____ days no major fault |
| M8 Final | ____/__ | Acceptance | Passes review |

---

## 9. Operations and Maintenance

### 9.1 Model
| Scope | Mode | Note |
|----------|----------|------|
| Hardware | [in-house / outsourced / OEM] | Server / storage / net / wall / UPS / HVAC |
| Software | [in-house / outsourced] | Platform / DB / middleware / app |
| Data | [in-house] | Ingestion / quality / governance / sharing |
| Business ops | [in-house + agency secondment] | Monitor / response / report / publish |
| Security | [in-house + vendor] | Assessment / pentest / SOC / response |

### 9.2 Team
| Role | Headcount | Responsibility | Shift |
|------|:---:|------|:---:|
| TOCC director | 1 | Overall management | Day |
| Duty supervisor | __ | Shift command / decision | Rotating |
| Monitor | __ | Traffic monitor / alert / video patrol | Rotating |
| Analyst | __ | Analysis / report / study | Day |
| Dispatcher | __ | Emergency / publish / coordinate | Rotating |
| IT O&M | __ | System / net / security | Day + duty |
| Data engineer | __ | Governance / quality / lake / API | Day |

### 9.3 SLA
| Metric | Target |
|------|:------:|
| Overall availability | >99.9% |
| Data latency (produce → queryable) | <1 min (real-time) / <1 h (batch) |
| Wall refresh | <3 s |
| Alert push | <5 s |
| Annual unplanned downtime | <____ h |

---

## 10. Investment Estimate

### 10.1 Breakdown
| # | Category | Estimate ($k) | Note |
|:---:|----------|:----------:|------|
| 1 | Site build | $____ | Fit-out / furniture / power / HVAC / fire |
| 2 | Video wall | $____ | LED/LCD + controller + mount |
| 3 | Server room | $____ | Rack / UPS / precision HVAC / cabling / ground / fire |
| 4 | Network | $____ | Switch / router / firewall / LB / VPN |
| 5 | Server / storage | $____ | Physical / virtual / storage / backup |
| 6 | Cloud (if any) | $____ | Sovereign / public cloud |
| 7 | Base software | $____ | OS / DB / middleware / big-data |
| 8 | Application | $____ | Monitor / emergency / decision / publish / app / BI |
| 9 | AI / algorithm | $____ | Forecast / detect / root-cause / generative |
| 10 | Security | $____ | Assessment / devices / pentest |
| 11 | Data governance | $____ | Std / quality / metadata / master data |
| 12 | Integration | $____ | Interface / I/F test / data link |
| 13 | 3rd-party test | $____ | Function / perf / security / assessment |
| 14 | Training | $____ | Tiered + material + exam |
| 15 | Contingency | $____ | Unforeseen, [10–15]% of total |
| | **Total** | **$____** | |

### 10.2 Annual O&M
| Item | Annual ($k) |
|--------|:------------:|
| Hardware maintenance | $____ |
| Software maintenance | $____ |
| Cloud / bandwidth | $____ |
| Staff | $____ |
| Training / travel | $____ |
| Other | $____ |
| **Total** | **$____** |

---

## 11. Organizational Assurance

### 11.1 Steering Group
Recommend a TOCC steering group chaired by [deputy leader], with members from [transport / traffic police / data / emergency / funding / investment] agencies, coordinating cross-agency major matters.

### 11.2 Daily Office
| Role | Unit / staff | Responsibility |
|------|----------|------|
| Program office | [lead unit] | Daily advance / coordinate / supervise |
| Tech board | [lead + tech support] | Solution / standard / architecture / review |
| Data-sharing group | [data office + agencies] | Sharing agreement / interface / link |
| Delivery group | [contractor + supervision] | Build / install / test |
| Ops-prep group | [operator] | Process / people / training |

---

> **Usage note**: This template fits a city-scale TOCC / smart-mobility-management-platform proposal. The core difficulty is cross-agency data sharing and coordinated operations; the proposal must explain data acquisition and the coordination framework. Replace `[placeholder]` with project data.

> **Legal notice**: This template is protected by applicable copyright law and is provided for personal study and reference only; commercial use requires the author's written permission.

> **Disclaimer**: This template is for study and reference only and does not constitute professional advice of any kind. TOCC programs involve large volumes of public-sector data; they must strictly comply with data-protection law, privacy regulation, and local public-sector data-management rules. The author accepts no liability for any loss arising from use of or reliance on this template.

> **Author**: yinjianheng | yinjianheng@foxmail.com
